Emotional Intelligence (E.I.)

EI enables us to:

• Recognise, understand and manage our own emotions and their impact on ourselves and others. 
• Recognise, understand the influence the emotions of others. 
• Use our feelings to guide our decisions. 

A group of five skills enables the best leaders to maximise their own and their followers performance: 

Self Awareness 

Knowing one's strengths, weaknesses (vulnerabilities), drives, values and impact on others 

Self Reflection 

Controlling or redirecting disruptive impulses and moods 

Motivation 

Relishing achievement for its own sake 

Empathy 

Understanding other people's emotional makeup 

Social Skill

Building rapport with others to move them in desired directions 

We're each born with certain levels of EI skills.  But we can strengthen these abilities through persistence, practice, and feedback from others.  

The I.D.™ analysis is valuable in supporting all five skills described by Daniel Golemann.